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Reservations are guaranteed through a down payment, of up to 25% of the total value of your stay, which cannot be lower than one day’s rent. If the agreed time interval for the deposit of the down payment passes, then the reservation is no longer valid and the rooms in question are treated as available.
In case your reservation is guaranteed through a down payment, the balance of the total amount of your stay takes place at the end of your stay. If the length of your stay is longer than one week, the guesthouse reserves the right to ask for a weekly payment, at the end of each week.
Cancellation Policy (if not otherwise specified during the booking and agreement procedure)
Cancellations announced 15 days prior to arrival, receive complete refund and costumer will be charged only with the cost of banking transaction. Cancellations occurring less than 15 days prior to arrival are charged with a compensation fee equal to 50% of down payment amount plus the cost of banking transaction. Exceptions to the above constitute cases of proven emergency or unforeseen circumstances.
No-show Compensation Fee
If your reservation is guaranteed and you don’t arrive at the date agreed, the room(s) remains at your disposal until the day following your specified arrival date. In case of no-show, you are charged with a compensation fee equal to down payment amount.